I got into building software because I spent years around tools that made real work harder than it needed to be. Coming from airline operations, I saw how often people were expected to move fast using systems that felt slow, fragmented, and built far from the reality of the job.

That stuck with me. It made me interested in the gap between how a workflow looks on paper and how it actually feels for the people living inside it. Over time, that pulled me toward product, software, and the kind of building that starts with friction you can actually notice.